Program Manager, AI Governance

At Rocket India, we believe the future of homeownership is being built right now — and AI is at the heart of that transformation. But with great innovation comes great responsibility. We're looking for a Program Manager, AI Governance who will be the driving force behind ensuring our AI systems are built, deployed, and scaled the right way — responsibly, transparently, and in lockstep with the frameworks that keep us ahead of the curve. If you thrive at the intersection of technology, risk, and cross-functional leadership, this is your launchpad.

About the Role

• Own the end-to-end program plan for AI governance initiatives, including milestones, dependencies, risk tracking, and executive-level status reporting
• Serve as the central coordination hub across legal, security, engineering, data science, procurement, and compliance teams working on AI risk management, model evaluation, and policy implementation
• Track and drive progress against governance frameworks such as the NIST AI Risk Management Framework (AI RMF), mapping deliverables to its core functions — Govern, Map, Measure, and Manage
• Maintain a working knowledge of major LLM providers and platforms (e.g., Anthropic/Claude, OpenAI, and others) to understand technical constraints, model behavior, and vendor-specific governance or safety documentation
• Facilitate governance oversight processes including review boards, risk assessments, and sign-offs — ensuring every decision is documented, traceable, and defensible
• Identify gaps, blockers, and cross-team risks early and relentlessly drive resolution before they become roadblocks
• Translate complex technical and regulatory concepts into clear, actionable updates for both engineering teams and executive stakeholders
• Support the development of internal policies, documentation, and audit-readiness materials related to responsible AI use across the organization

About You

Minimum Qualifications

• Proven program or project management experience, ideally in a regulated, technical, or compliance-driven environment
• Working familiarity with AI governance concepts and frameworks (e.g., NIST AI RMF or similar risk and compliance models) — deep technical AI expertise is not required, but a genuine comfort with learning and discussing LLM concepts is essential
• General awareness of the current AI vendor landscape (Anthropic, OpenAI, etc.) and how enterprise AI tools are typically evaluated and governed
• Strong stakeholder management skills with a demonstrated ability to align diverse teams — both technical and non-technical — around shared timelines and goals
• Excellent organizational, communication, and documentation skills that bring clarity to complexity
• Comfort operating with ambiguity in a fast-evolving regulatory and technical space, with the ability to create structure where none exists

Preferred Qualifications

• Experience with AI/ML product development lifecycles and the unique governance challenges they present
• Background in risk management, compliance, legal, or audit functions
• Familiarity with model cards, system cards, or AI safety documentation and how they support transparency and accountability in AI deployment

What You Will Get

At Rocket India, you won't just manage programs — you'll shape the way a global organization approaches responsible AI. You'll be backed by a culture that values bold thinking, continuous learning, and genuine collaboration. We offer competitive compensation, comprehensive benefits, and a work environment designed to help you grow both personally and professionally. From wellness initiatives to learning opportunities and the chance to work alongside some of the brightest minds in tech and finance, Rocket India gives you the platform to do the most meaningful work of your career — all while contributing to a mission that truly matters: helping everyone home.

About Us

Rocket India, registered as NSM Services Private Limited and formerly Mr. Cooper, is a wholly owned subsidiary of Rocket Mortgage, LLC, headquartered in Detroit, Michigan. As a core part of Rocket's global ecosystem, Rocket India helps shape the future of home financing through technology, innovation, operations, product, and customer-focused solutions. Our teams build scalable platforms and digital experiences that simplify mortgage origination and servicing while supporting Rocket's mission to "Help Everyone Home."

We are committed to providing a fair and inclusive workplace for all team members and applicants. All qualified applicants will receive consideration for employment without regard to sex, religion, caste, disability, or gender identity, consistent with applicable Indian law, including the Constitution of India, the Code on Wages, 2019, the Rights of Persons with Disabilities Act, 2016, and the Transgender Persons (Protection of Rights) Act, 2019. We welcome applications from persons with disabilities and from all sections of society.