
Includedhealth · Remote · remote
Support Workday Financials and related finance applications, including financial management, procurement, reporting, and connected business processes.
Partner with Finance stakeholders to gather, analyze, and document business needs, requirements, and functional specifications.
Evaluate current processes and workflows, identify gaps and inefficiencies, and recommend improvements that support Finance priorities.
Configure and maintain Workday business processes, security-related requirements, reports, calculated fields, and other functional components within the role’s scope.
Support integrations and data flows between Workday and adjacent finance applications; coordinate with technical teams when issues require deeper integration or engineering support.
Provide day-to-day production support, troubleshoot system issues, communicate resolutions, and escalate risks or defects appropriately.
Create, maintain, and improve scheduled and ad hoc reports using appropriate Workday reporting tools.
Partner with Finance and Technology Services teams to validate data accuracy, investigate reporting discrepancies, and improve data visibility.
Develop test plans, test cases, and acceptance criteria; execute or coordinate testing for configuration changes, integrations, reports, and system releases.
Support project planning and delivery for Finance systems initiatives, including requirements, process design, testing, documentation, and implementation activities.
Stay current on Workday releases, product capabilities, and relevant finance systems practices; identify opportunities to use new functionality to improve business processes.
Create and maintain functional documentation, procedures, job aids, and support materials.
Build effective working relationships with Finance, Accounting, Procurement, FP&A, and other cross-functional partners.
Minimum of 5 years of experience supporting Finance organizations, Finance systems, business applications, or a related area.
At least 3-4 years of hands-on experience with Workday Financials or comparable ERP finance modules.
Working knowledge of Finance processes, procedures, and policies, with the ability to translate business requirements into system solutions.
Experience with requirements gathering, process analysis, gap analysis, functional design, system configuration, testing, reporting, and documentation.
Experience troubleshooting system issues and communicating clear, actionable resolutions to business stakeholders.
Strong analytical, problem-solving, organizational, and customer-service skills.
Strong written and verbal communication skills, including the ability to facilitate discussions with technical and non-technical stakeholders.
Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change.
Experience with Workday procurement, expenses, accounting, reporting, or related Finance functionality.
Experience supporting integrations or data flows between Workday and adjacent finance applications.
Experience with Workday reporting, business processes, calculated fields, and data validation.
Experience working in a healthcare, technology, or other complex operating environment.
Experience supporting enterprise software releases, implementations, or continuous improvement initiatives.
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