Senior Pricing Manager

Serve as Redox's Deal Desk for bespoke, non-standard enterprise deals, reviewing and approving pricing before it reaches the customer

Pull deal context from account executives and Gong call recordings to understand the customer's business need and where negotiation pressure is coming from

Structure pricing for each deal across Redox's three commercial levers — platform fee, connection-based pricing, and transaction-based pricing — within the pricing strategy Product has set

Advise reps in real time on structuring responses to specific asks — discounts, multi-year terms, minimum commitments, ramp schedules, and most-favored-nation clauses

Partner with Sales leadership, Finance, and Legal to translate approved pricing into contract-ready terms

Set and enforce discounting guardrails and approval thresholds so pricing stays consistent and margin-protected deal to deal

Build and maintain self-serve pricing tools/models for standard scenarios, so Director-level review is reserved for genuinely bespoke deals

Own the operational workflow and systems that support deal pricing approvals (CPQ, Salesforce, or equivalent)

Maintain documentation of current pricing rules, exceptions, and approval paths so the process is auditable and repeatable

Partner with Product, who owns pricing and packaging strategy, to translate that strategy into operational guardrails and Deal Desk practice

Track pricing and discounting patterns across closed deals and feed findings back to Product to inform how pricing and packaging strategy evolves

Represent the voice of Sales and the field in pricing conversations — what's working, what's not, and where the friction is

Partner with Finance to ensure deal pricing decisions align with margin and revenue targets

Lead rollout of pricing and packaging changes approved by Product, including field readiness, adoption planning, and escalation governance

Partner with Sales Enablement and field leadership to equip go-to-market teams with the tools, guidance, and collateral needed to operate under new pricing and packaging

Provide leadership updates on Deal Desk performance, pricing exceptions, and adoption of new pricing models

8+ years in deal desk, sales finance, revenue operations, or pricing operations, ideally at a B2B SaaS company with usage-based or hybrid pricing

Proven track record structuring and negotiating complex, multi-element enterprise deals in a Deal Desk or sales finance capacity

Experience operationalizing pricing or packaging strategy set by others (Product, pricing strategy teams) into guardrails, tools, and repeatable process

Comfortable working directly with reps under deal pressure — clear, fast, decisive

Strong financial modeling and analytical skills, with a track record of turning deal and pricing data into clear recommendations

Strong cross-functional collaboration skills — able to work closely with Product, Sales, Finance, and Legal, and to represent field realities credibly to strategy owners

Healthcare, health tech, or healthcare interoperability experience is a plus, not required

Ability to effectively leverage AI tools in day-to-day work

Bachelor's degree in Business, Finance, Economics, or a related field (strongly preferred)