Staff Engineer, ERP Dynamics Functional (Finance)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

REQUIREMENTS:

• Total experience 6+ years
• experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) or Dynamics AX 2012.
• Strong functional expertise in at least 2–3 Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting, Cost Accounting, Asset Leasing, Asset Management, and Project Accounting.
• Proven experience delivering end-to-end D365 Finance implementation projects and Application Management Services (AMS)/production support engagements.
• Strong understanding of core finance processes, including Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), and Plan-to-Produce.
• Experience working in ITIL-based support environments with SLA-driven service delivery.
• Proficiency in preparing Functional Design Documents (FDDs), solution design documents, process documentation, and Root Cause Analysis (RCA) reports.
• Experience using ServiceNow, Jira, or Azure DevOps for incident, problem, and change management.
• Excellent analytical, problem-solving, stakeholder management, and client-facing communication skills.
• Ability to manage multiple priorities across implementation projects and production support environments.
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310) certification is preferred.

RESPONSIBILITIES:

• Lead end-to-end Microsoft Dynamics 365 Finance implementation projects from discovery and solution design through go-live and hyper-care support.
• Conduct business process workshops, fit-gap analysis, and solution design sessions with client stakeholders.
• Configure and implement D365 Finance modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, Budgeting, Cost Accounting, Asset Leasing, Asset Management, and Project Accounting.
• Prepare Functional Design Documents (FDDs), business process maps, test scripts, user guides, and training materials.
• Collaborate with technical consultants to translate business requirements into technical solutions.
• Support User Acceptance Testing (UAT), deployment activities, and end-user training.
• Mentor junior consultants and provide functional guidance throughout the project lifecycle.
• Provide L2/L3 functional support for live D365 Finance environments and resolve complex production issues.
• Perform root cause analysis (RCA), recommend permanent solutions, and drive continuous system improvements.
• Manage incidents, service requests, and change requests using ITSM tools such as ServiceNow, Jira, or Azure DevOps while meeting SLA commitments.
• Evaluate Microsoft release updates and hotfixes, perform impact analysis, and support regression testing.
• Maintain functional documentation, knowledge articles, runbooks, and support documentation

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.