Founding Account Executive

Surfacd is the technology platform built and owned by Clarity, the Global Growth Consultancy for B2B technology brands. Backed by nearly two decades of integrated communications, search, and marketing expertise, Surfacd is built to turn that intelligence into a standalone product, and we're looking for a Founding Account Executive to lead its commercial launch

The Role

Surfacd is looking for a Founding Account Executive to own our commercial engine from the ground up. This is a hybrid role: part prospector, part closer. You'll build and manage our outbound pipeline, handle inbound leads, run product demos, and convert opportunities into customers, working in close partnership with our founders and marketing team.

This isn't a hand-off-to-someone-else role. You own the full sales cycle. As our inbound engine matures, the balance will shift, but right now we need someone who isn't afraid to pick up the phone, find the right people, and open doors. In return, you'll get real ownership, direct access to the founding team, and a front-row seat to building a go-to-market function from scratch.

What you'll do

• Outbound prospecting: Identify and engage decision-makers across marketing, SEO, communications, and growth functions, with cold calling at the core and email and LinkedIn in support. You find the right people and you get in front of them.
• Inbound lead management: Handle and qualify inbound enquiries with pace and precision, moving opportunities through the funnel without letting momentum drop.
• Full sales cycle ownership: Own deals from first contact through to close. Run the discovery, deliver the demo, handle the objections, and sign the business, with support from the founders on high-value opportunities where it adds weight.
• Pipeline and forecasting: Keep the CRM accurate and pipeline visibility tight. Know your numbers, know your deals, and know what's needed to hit target.
• Account expansion: Build your client portfolio with an eye on long-term value. Strong relationships and smart expansion are as important as new logo wins.
• AI-powered outreach: Use AI tools to research prospects, personalise messaging at scale, and continuously sharpen your approach, both in terms of efficiency and quality.
• Collaboration: Work closely with the founders and marketing team to refine targeting, messaging, and positioning based on what's resonating in market.
• Playbook development: Help shape and iterate on outbound and inbound sales playbooks. You're not just following a process, you're helping to build one.
• Product feedback loop: Feed demo and prospect insights back into product and marketing to sharpen positioning and inform the roadmap.

What we're looking for

• Proven B2B SaaS sales experience, ideally within marketing technology, SEO, digital, communications, or the AI vendor space.
• Comfortable owning the full sales cycle, from cold outreach through to demo and close.
• A natural on the phone who approaches cold calling as an opportunity rather than a chore.
• Strong communicator with the presence and confidence to hold senior-level conversations.
• Commercial instinct to qualify well, handle objections, and know when to push and when to walk.
• Genuine curiosity about AI and where the technology is heading, bonus if you already use AI tools day to day.
• Organised and disciplined about CRM hygiene, pipeline management, and activity tracking.

Working for us

We provide the fun and fast paced environment of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Benefits

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Private Medical Insurance: Get the care you need when you need it.
• Enhanced Family Leave: Welcoming a new child is a special time that deserves special attention.
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
• Wellness Fund: Invest in your health and happiness.
• Cycle to Work Scheme: Support for a healthier commute.

Taking Care of Your Community

We believe in giving back to the community, so we offer:

• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we’re walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement

Recharging Your Batteries

Everyone needs time to relax and recharge, which is why we offer:

• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years!
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.

Other information 

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients based on age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

We recognise the importance of supporting diverse needs during the recruitment process. Therefore, we strongly encourage applicants to request any reasonable adjustments they may need to fully participate in the recruitment process. Please feel free to contact us directly to discuss your specific requirements in confidence.

Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. Additionally, the length of the recruitment process varies based on vacancy needs, typically taking approximately 3-4 weeks. We appreciate your patience and understanding during this time.